My jewelry is carefully checked before shipping. If a ring comes loose, or if a clasp or an earring backing breaks, we will repair it free of charge for 12 months after the purchase date.
For issues with soldering, these cannot be redone on a finished piece of jewelry (the heat from the torch would damage the item).
If the solder breaks very quickly, we will consider it a manufacturing defect, and you will have a maximum of two months to return an item if a solder joint gives way. Beyond that, the exchange would be charged.
In all cases, please send us photos of the defective item before returning it.